Troubleshooting:
RL4e is not responding
Mobile Office continually beeping
Laptop Arm feels “floppy”
Other Issues
For other issues, see below:
To ask a question or provide quick feedback:
https://MobileOffice.TurnAroundFactor.com/s/quick
For Laptop/Thick Client, RL4e, Epson WF100, and all IT Support contact:
DLA Enterprise Service Desk (ESD)
1-855-352-0001
DLA Single Point of Entry (SPOE)
For additional help with the Mobile Office, Battery Pack, Inverter, USB cables, and other hardware contact:
MobileOffice@TurnAroundFactor.com
To contact the DLA Disposition Services R&D Program Office for the Mobile Office, please email:
DLAMobileOfficePilotTest@dla.mil